Terms & Conditions

1. About these terms

These Terms & Conditions are an agreement between you and Paisalelo. By using this website, creating an account or submitting an order claim, you accept these terms and our Privacy Policy. If you do not agree, please do not use the website.

Each campaign may also have its own conditions shown on its page (for example the validity date, eligible cities, device, order value or invoice requirement). If a campaign's conditions differ from these terms, the campaign's conditions apply to that campaign.

2. What Paisalelo does

Paisalelo lists offers from brands and online stores. When you tap Get Deal, you go to the store's website and buy from the store directly. After that, you upload proof of your order on Paisalelo. We check the claim and, if it meets the campaign conditions, pass on the benefit described in the offer.

Paisalelo is not the seller of any product or service shown in an offer. The store is responsible for the product, price, payment, delivery, returns, refunds and warranty.

3. Who can use it

• You must be at least 18 years old and able to enter into a contract under Indian law.
• You must use your own name, an active mobile number and an email address that belong to you.
• One person may have only one account. Unless a campaign says otherwise, only one account can claim an offer from the same phone or computer.

4. Your account

Keep your account details correct and up to date, and keep access to your phone and email secure. You are responsible for everything done through your account. Tell us at once at support@paisalelo.org if you think someone else has used it.

5. How to claim an offer

1. Sign in, open the offer and read its conditions.
2. Tap Get Deal and place your order through that link, within the offer's validity period. Orders placed directly on the store, through another link or another app may not be tracked and may not qualify.
3. Upload a clear order screenshot, the correct Order ID and, where the campaign asks for it, the purchase invoice — on the campaign page or in “My Orders”.
4. Track the status (Pending, Approved or Rejected) in “My Orders”.

Each Order ID can be claimed only once. Each campaign sets how many orders one user can claim (once, a fixed number, or unlimited); after that limit, the offer closes for that account.

6. Verification and benefits

• Every claim is checked by our team and, where needed, confirmed with the brand or store. Submitting a claim does not guarantee approval.
• A claim may be rejected if the order does not meet the campaign conditions, the proof is unclear, incomplete or does not match the store's records, or the order was cancelled, returned, exchanged or refunded.
• If a claim is rejected, the reason is shown in “My Orders” where possible. You may fix the proof and submit again while the campaign allows it.
• The benefit is exactly what the offer page describes. It has no cash value unless the offer says so, and cannot be transferred or exchanged. Timelines shown are estimates and may depend on the brand or store confirming the order.
• If a benefit was given for an order that is later cancelled, returned or found ineligible, we may withdraw it or recover its value.
• Any taxes that apply to a benefit are your responsibility, unless the law requires us to deduct them.

7. Fair use and fraud

To keep offers fair for everyone, you must not:

• upload edited, fake, borrowed or someone else's screenshots, invoices or Order IDs;
• create more than one account, or use other people's mobile numbers or email addresses;
• change your name or number on the same device to claim an offer again;
• use bots, scripts, VPNs or other tricks to get around order limits or device checks;
• place orders only to claim the benefit and then cancel or return them;
• misuse, copy, attack or try to break into the website.

If we reasonably believe a claim or account breaks these rules, we may reject the claims, withdraw benefits, suspend or close the account and, where needed, report it to the brand, the store or the authorities.

8. Stores and third-party websites

Deal links take you to websites run by others. We do not control them and are not responsible for their content, products, prices, stock, delivery, customer service or policies. Any problem with a product or a payment must be raised with the store. Offers depend on the store and brand; they may change their prices or stop an offer at any time.

9. Offer alerts

When you create an account, you agree to receive messages about your claims and about new offers by email, SMS and — if you tap Allow — device notifications. You can stop offer alerts any time using the “Unsubscribe” link in our emails or your browser's notification settings. Messages about your own claims are part of the service.

10. Changes to offers and the website

We may add, change, pause or end any offer, or change the website, at any time — for example when a brand ends its campaign early or its budget runs out. Claims for orders placed before an offer ended are handled under the conditions that applied when the order was placed. We try to keep the website available, but cannot promise it will always be uninterrupted or error-free.

11. Content and trademarks

The Paisalelo name, logo, design and content belong to Paisalelo or its licensors. Brand names, logos and product images shown in offers belong to their owners and are used only to describe the offer. You may not copy, sell or reuse our content without written permission.

By uploading screenshots and invoices, you allow us to use them only to verify your claim and to share them with the brand or store for that purpose.

12. Limitation of liability

The website and offers are provided “as is” and “as available”. To the extent the law allows, Paisalelo is not liable for indirect or consequential loss, or for anything caused by a store, a brand, a payment provider or a delivery partner. Our total liability for any claim relating to an offer is limited to the value of the benefit stated for that offer. Nothing in these terms limits any right you have as a consumer that cannot be limited under Indian law.

13. Your responsibility

If you break these terms or the law while using Paisalelo — for example by submitting false proof — you agree to cover the reasonable losses and costs this causes to Paisalelo, its partners and its team.

14. Suspension and closing an account

You can ask us to close your account at any time by writing to support@paisalelo.org. We may suspend or close an account that breaks these terms, is used for fraud, or has been inactive for a long time. Claims already approved before closure will be honoured, except where the account was closed for fraud.

15. Governing law and disputes

These terms are governed by the laws of India. Please contact us first — most problems can be solved quickly. If a dispute cannot be settled, it will be handled by the competent courts in India.

16. Changes to these terms

We may update these terms from time to time. The “Last updated” date at the top shows the latest version. Using the website after a change means you accept the updated terms.

17. Contact and Grievance Officer

Questions or complaints about these terms, an offer or a claim? Contact us — we will acknowledge your message within 48 hours and aim to resolve it within 30 days.