1. Who we are
Paisalelo (“Paisalelo”, “we”, “us”) lists exclusive offers from brands and online stores. You place your order on the store's own website through our deal link, then upload proof of that order here so we can verify it and pass on the benefit promised in the offer.
This policy explains what personal data we collect when you use our website, why we need it, who we share it with and the choices you have. It applies to this website and to the alerts we send you. It is written to meet the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 of India.
2. Information we collect
Information you give us
- Account details — your name, mobile number and email address when you sign in or sign up.
- Order proof — for each claim: the Order ID, order amount, order date, the order screenshot, the purchase invoice and any remarks you add.
- Messages — anything you send us when you contact support.
Information collected automatically
- Device and network details — your IP address, browser and device type (for example “Android · Chrome”), and a device identifier stored in a cookie on your browser.
- Device check — a short code calculated from general browser settings such as screen size, time zone and language. It does not identify you by name; we use it only to recognise the same device when the cookie has been cleared.
- Activity — the offers you open, the deal links you click and when you sign in.
Alerts
- If you tap Allow for offer alerts, your browser gives us a technical address (a “push subscription”) that lets us send notifications to that device. It contains no name, number or email.
We do not collect payment card details, bank details or passwords for any store — you pay the store directly on its own website.
3. How we use your information
- To run your account — sign you in, keep you signed in when you choose “Remember me”, and show your claims in “My Orders”.
- To verify claims and pass on benefits — check your order proof against the campaign conditions and, where needed, with the brand or store running the campaign.
- To keep offers fair and prevent fraud — enforce the “orders per user” limit of each campaign, allow only one account per device where a campaign says so, and detect fake or duplicate claims.
- To tell you about new offers — by email, SMS and device notifications. You can stop these at any time (see “Your choices and rights”).
- To support you — answer your questions and complaints.
- To improve the website — understand which offers people use and fix problems.
- To meet legal duties — keep records the law requires and respond to lawful requests from authorities.
4. Your consent
By creating an account or submitting an order claim, you agree to us processing your personal data for the purposes above. Device notifications are sent only after you tap Allow in your browser.
You can withdraw your consent at any time by writing to support@paisalelo.org. If you withdraw it, we will stop processing your data for the purposes that depend on consent; we may not then be able to verify pending claims or keep your account open. Withdrawal does not affect processing that happened before it.
6. Deal links and other websites
When you tap Get Deal, you leave our website and go to the store's website, often through a tracking link from the brand or its advertising partner. Those websites have their own privacy policies and cookies, which we do not control. Please read them before you buy.
8. How long we keep it
- Account details — while your account is active. If you ask us to delete your account, we delete or anonymise these details, except what we must keep as described below.
- Order claims and proof — for as long as needed to verify the claim, pass on the benefit and handle any dispute, and then for the period that tax, accounting or other laws require.
- Device and sign-in records — for as long as they are needed for fraud prevention on running campaigns.
- Alert subscriptions — until you turn alerts off, or your browser tells us the subscription has expired.
9. How we protect it
We protect your data with reasonable security practices, including an encrypted (HTTPS) connection, access to the admin area only for authorised team members with individual logins, stored passwords that are hashed and never kept in plain text, and uploaded order files that cannot be opened by the public. No website is completely secure, so please keep your login details private and tell us at once at support@paisalelo.org if you think your account has been misused.
10. Your choices and rights
You have the right to:
- See a summary of the personal data we hold about you and how we use it;
- Correct or update data that is wrong or incomplete;
- Delete your data when it is no longer needed, or withdraw your consent;
- Complain to our Grievance Officer (details below), and, if you are not satisfied with the answer, to the Data Protection Board of India;
- Nominate another person to use these rights on your behalf in case of death or incapacity.
To use any of these rights, email support@paisalelo.org from the email address of your account, or tell us your registered mobile number, so we can confirm it is you.
Stopping alerts: use the “Unsubscribe” link at the end of any offer email to stop email and SMS alerts. To stop device notifications, turn notifications off for this website in your browser or phone settings.
11. Children
Our website is meant for people aged 18 and above. We do not knowingly collect data from children. If you believe a child has created an account, please contact us and we will delete it.
12. Changes to this policy
We may update this policy when our services or the law change. The “Last updated” date at the top shows the latest version. If a change is important, we will also tell you on the website or by email before it applies.
13. Contact and Grievance Officer
For any question, request or complaint about your personal data, contact us. We will acknowledge your message within 48 hours and aim to resolve it within 30 days.
Grievance Officer, Paisalelo